HRM Essay Example | Topics and Well Written Essays - 1500 words

HRM - Essay ExampleStrategy and HR In the case of introducing UniCall, Unibank was headed towards the right direction strategically. New entrants low established brands with innovative service argon already in the market bringing with them the convenience of banking. If Unibank will not introduce Unicall, it will eventually conk into obsolescence that will undermine the banks existence. In short, Unicall was a business imperative to keep the business relevant in the market. What the HR was lacking is readiness for change or Change Management when it restructured itself in introducing Unicall. Change management Change is inevitable especially in a business setting. Factors like the impertinent and interior(a) environment precipitates the need for change and the organization has to respond to remain viable and competitive as a business entity. According to Murthy in his book of account Change Management, change is to make or become different, give or begin to have a different for m, dissatisfaction with old and belief in the saucily (2007 7). There are two factors that bring about change, the external and internal environment. ... But implementing and managing change is not easy. In the case of Unicall just like in any other oganisation, nation who are accustomed to their old ways are often hesitant to change. In fact, the biggest obstacle is change is often the internal factor that comprises 81 % of the time compared to the external factors that is only 19% of the time (Murthy, 2007 19). The labour union and employees may have resented the closing of many small topical anesthetic branches but the biggest impact of this change was in the performance of Unicall employees which was beset by many problems due to the new work arrangement that the spin off has brought. Such, people are a major direction in implementing change management which Unibank should have prepared before fully introducing Unicall. People are the major focus of organizational change beca use it is the people who will ultimately cause the change to be a success or a failure. The implications of change on individuals are important without which we can never really hope to manage large scale change effectively (Murthy, 2007 23). Resourcing (HR planning recruitment selection and flexibility) Unibank did the right amour in HR planning when it attempted to redeploy existing employees when possible, but also needed to recruit new staff to work in the guinea pig call centre. It was also mindful of the relatively high unemployment rates in the West Midlands that UniBank decided to locate UniCall just outside Birmingham. Unibank was conscious enough to crystalise that employees will be dislocated with the closure of many small local branches that it attempted to redeploy them to avoid economic dislocation among its